Support

Help with Me in a Meme

If you need help with Me in a Meme, email aaron@ashapps.com. We will respond as soon as reasonably possible.

When contacting support

Please include your iPhone model, iOS version, app version, what you expected to happen, and the steps that caused the problem. A screenshot can also help, but please do not send personal photos unless you are comfortable sharing them.

Quick help

• Image generation is not starting: Confirm that the on-device model is ready in the app, make sure your iPhone has available storage, then close and reopen the app.
• An image will not save: In the Settings app, allow Me in a Meme to add photos. If a creation is not visible in your gallery, you can use the save action again.
• Meme templates are not loading: Check your internet connection. The app uses the internet to load template catalogs and selected template images.
• You need to remove app data: Delete saved content within the app where available, or delete the app to remove its locally stored data.

Privacy

Face analysis and image generation happen on your device. The app does not upload your face photos or generated face-swap data to Ash Apps. For details, read the Me in a Meme Privacy Policy.